Agreement to Terms
By accessing TowBuddy, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our service.
Service Description
TowBuddy is a platform that connects users with towing service providers and coordinates with police departments. We facilitate connections but do not directly provide towing services.
User Responsibilities
- Provide accurate information when requesting services
- Maintain the security of your account credentials
- Use the platform only for legitimate towing needs
- Respect towing providers and other users
Service Provider Terms
Towing companies using TowBuddy must:
- Maintain valid licenses and insurance
- Provide accurate service area and pricing information
- Respond to requests in a timely manner
- Deliver professional service to customers
Payment and Pricing
Pricing is determined by individual towing companies. TowBuddy displays pricing information but is not responsible for final charges. Payment is handled directly between users and service providers.
Limitation of Liability
TowBuddy is a platform service and is not liable for damages arising from towing services, vehicle damage, or delays. Users engage with service providers at their own risk.
Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Contact
For questions about these terms, contact us at support@towbuddy.net.
Last updated: January 20, 2026